Frequently Asked Questions

Do you take insurance?

No, I have chosen to be out of network with insurance companies to avoid their “red tape” and involvement in your treatment. This allows me to provide 100% confidential treatment and be more creative, flexible and individualized with your treatment. This also means not having to provide you with a diagnosis or having insurance companies mandate the number of sessions or type of treatment you receive.

As an out-of-network provider, the client self pays upfront at the time of service and then you can choose to submit for reimbursement from your insurance.

Although I do not take insurance, I have partnered with a company that makes it hassle free for you to use your out-of-network insurance. Thrizer will confirm your out-of-network benefits for you and submit all paperwork, taking all the legwork out of getting reimbursement! (Please note that using out-of-network benefits does require a diagnosis code).

If you’d like to call your insurance company directly to determine your out-of-network benefits, inquire about your benefits for outpatient mental health office visits. These are the specific codes you can ask about whether are covered for out of network benefits are CPT codes 90791, 90834, 90837.

What forms of payment do you take?

I accept cash, check and all major credit cards and HSA cards (Health Savings Account) as forms of payment. Payment is due at the time services are rendered. Most clients keep a credit card on file within the secure client portal and it is charged at the time of service.

What is your rate?

My full fee rate is $235 for 60 minute initial intake and $200 for subsequent 50-minute sessions. For clients who are unable to afford my full fee, I offer limited sliding scale spots depending on availability. If you are concerned about cost, I encourage you to still reach out and we can chat more.

If you need a significantly reduced rate or a lower fee provider, you can also try Open Counseling or Open Path Collective.

What if I’m not a millennial women, a perfectionist, or a high achiever? Can we still work together?

If you resonate with what I offer and are interested in working with me, I’d love for you reach so we can connect! I work with all different types of people, men and women of all ages. I do specialize in high achievers struggling with imposter syndrome, anxiety, trauma & burnout. We’ll explore together if I’m a good fit for your needs. Don’t forget I offer a free 15 minute connection call.

What is EMDR?

EMDR (Eye Movement Desensitization and Reprocessing) is an evidence-based practice used in psychotherapy to treat trauma and other distressing life experiences, including PTSD, anxiety, depression, and phobias. EMDR helps facilitate the brain’s natural healing processes through bilateral stimulation, such as eye movements or tapping. Carrie has been extensively trained in various protocols of EMDR and has also been a client receiving EMDR. You can read more about EMDR here.

What is the Enneagram?

The Enneagram is a tool for self-awareness and growth that integrates psychology and spirituality. The Enneagram can be a map to better understanding ourselves and our unique pathways for growth and development. Within the Enneagram, there are nine personality types, each with a unique and equally valid world view.

The Enneagram helps us see our patterned ways of thinking, feeling and behaving from our unique world view and how to move beyond our patterned ways as desired.

Can we work together if I live outside of North Carolina or Texas? Are your sessions in person or virtual?

I am licensed to provide therapy in the state of North Carolina and Texas and can only provide services to North Carolina and Texas residents. I can, however, provide Enneagram coaching and educational workshops to those living anywhere. If that feels like the right fit for you, please reach out!

I’m currently offering both virtual and in person sessions. In person sessions are in Elizabeth neighborhood of Charlotte, NC. I can provide virtual therapy for all those residing in either North Carolina and Texas.

How often should I come to therapy?

I find that they clients tend to make and maintain the most progress when attending weekly. Similar to a physical workout, the more consistent we are, the more effective results we see. Biweekly sessions are usually appropriate after we have worked together for a few months and have maintained progress. Ultimately, your treatment is tailored to your individual needs and we work together to find a schedule that fits your unique situation and allows for you to see progress. If you are concerned about cost, let’s chat more.

What is a Good Faith Estimate?

You have a right to receive a “Good Faith Estimate” explaining how much your mental health care will cost. Under the law, mental health providers should give patients who don’t have insurance or who are not using insurance an estimate of the bill for services. 

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services such as therapeutic services. 

You can also ask your mental health provider and any other medical provider you choose, for a Good Faith Estimate before you schedule services. If you receive a bill that is at least $400 more than your good faith estimate you can dispute the bill.

For more questions or information about your right to Good Faith Estimate visit surprises.